First Italian Ebola virus disease case: Management of hospital internal and external communication

Lorella Salce, Simona Barbato, Daniela Renna, Francesco Bianchini, Paola Vaccaro, Fabio Mazzeo, Annunziatina Gasparini, Claudio Rizza, Emanuele Lanfranchi, Nicola Petrosillo, Emanuele Nicastri, Antonino Di Caro, Maria R. Capobianchi, Vincenzo Puro, Giuseppe Ippolito, Nazario Bevilacqua, Evangelo Boumis, Stefania Cicalini, Pierangelo Chinello, Angela CorpolongoVincenzo Galati, Andrea Mariano, Silvia Rosati, Fabrizio Taglietti, Laura Vincenzi, Mario Antonini, Ilaria Caravella, Gabriele Garotto, Luisa Marchioni, Micaela Maritti, Gianluigi Biava, Elisa Busi Rizzi, Maria Rosaria Capobianchi, Concetta Castilletti, Licia Bordi, Eleonora Lalle, Silvia Meschi, Daniele Lapa, Patrizia Marsella, Francesca Colavita, Roberta Chiappini, Antonio Mazzarelli, Serena Quartu, Chiara Agrati, Fabrizio Carletti, Federica Forbici, Maria Beatrice Valli, Isabella Abbate, Alessandra Amendola, Anna Rosa Garbuglia, Maria Grazia Paglia, Eugenio Bordi, Damiano Travaglini, Antonietta Toffoletti, Gianni Battisti, Alessanda Coppola, Loredana De Marchis, Nicola De Marco, Paolo Giacomini, Fabio Di Gianbattista, Mario Guiducci, Antonio Marasco, Antonella Marzolini, Alessandro Mercuri, Paola Nieddu, Silvia Ondedei, Maurizio Vescovo, Laura Vitolo, Maurizio Morea, Gaetano Battisti, Marco Liguori, Francesco Nicola Lauria, Antonio Russo, Paolo D'Aprile, Antonella Petrecchia, Marco Gentile, Silvia Pittalis, Lorena Martini, Francesco Maria Fusco, Simone Lanini, Andrea Antinori, Valerio Fabio Alberti

Research output: Contribution to journalArticlepeer-review

Abstract

On November 25, 2014, an Italian physician infected by Ebola virus in Sierra Leone was admitted to the "Lazzaro Spallanzani" National Institute for Infectious Diseases in Rome, Italy. He was the first Italian case and was successfully cured in 38 days. The staff responsible for communication had a critical role ensuring that this challenging mission went smoothly. The Institutional Press Office working together with the press offices of the Ministry of Health was able to provide the high level of expertise necessary within both medical and communication contexts. Communication strategy, tools and procedures adopted before and after the arrival of the patient are summarized.

Original languageEnglish
Pages (from-to)565-570
Number of pages6
JournalNew Microbiologica
Volume38
Issue number4
Publication statusPublished - Oct 1 2015

Keywords

  • Communication strategy
  • Ebola
  • Italy

ASJC Scopus subject areas

  • Microbiology (medical)

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